Privacy Policy

1. Introduction

AISync ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI chatbot service ("the Service").

2. Information We Collect

Personal Information

We collect information you provide directly to us, such as:

• Email address (for account creation and communication)
• Username (for account identification)
• Profile information (if you choose to provide it)
• Communication preferences

Usage Information

• Chat conversations and messages
• AI model selections and preferences
• Session history and timestamps
• Feature usage patterns
• Images uploaded for analysis (temporarily processed)

Technical Information

• IP address and location data
• Device and browser information
• Operating system details
• Access times and duration
• Referral sources

3. How We Use Your Information

We use the information we collect to:

• Provide and maintain the AI chatbot service
• Process and respond to your inquiries
• Improve AI model performance and accuracy
• Personalize your experience
• Send important service updates and notifications
• Monitor and analyze usage patterns
• Detect and prevent fraud or abuse
• Comply with legal obligations

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information. We may share your information only in these situations:

Third-Party AI Services

We use third-party AI services (OpenAI, Anthropic, etc.) to process your conversations. These services may process your messages according to their own privacy policies.

Legal Requirements

We may disclose your information if required by law or to protect our rights and safety.

Service Providers

We may share information with trusted service providers who assist in operating our service, subject to confidentiality agreements.

5. Data Storage and Security

Security Measures

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing and storage
• Regular security audits and updates
• Limited access controls for staff
• Secure cloud infrastructure

Data Retention

• Account information: Until account deletion
• Chat conversations: 90 days (or as configured by user)
• Technical logs: 30 days
• Images: Processed temporarily, not stored permanently

6. Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correct: Update or correct inaccurate information
• Delete: Request deletion of your account and data
• Export: Download your conversation history
• Restrict: Limit how we process your data
• Opt-out: Unsubscribe from non-essential communications

7. Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze site usage and performance
• Improve user experience

You can control cookies through your browser settings, but some features may not work properly if disabled.

8. Children's Privacy

AISync is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete the information immediately.

9. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your data during such transfers.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

12. GDPR Compliance

If you are in the European Economic Area (EEA), you have additional rights under the General Data Protection Regulation (GDPR). We process your data based on legitimate interests, consent, or contract necessity. You may file a complaint with your local data protection authority if you believe we have violated your rights.